What we review
When a withdrawal is delayed or an investment is disputed, the review compares what was offered, the agreed terms and documented transactions. A displayed balance is not proof of available funds.
What the assessment may include
- Review of supplied contracts and terms.
- Comparison of deposits, withdrawal requests and responses.
- Organization of relevant communications and inconsistencies.
What to provide first
Share the general context and the countries involved. We identify the documents and an appropriate channel after reviewing the fit.
We do not give investment advice or certify platform balances. Conclusions depend on the authenticity and completeness of the records.
Next steps
If further work is appropriate, we define deliverables, responsibilities, fees and terms in advance.
A question about this assessment
What do you review if my withdrawal is pending?
We compare the request, the platform’s response, the relevant terms and transactions shown in payment records. A balance screenshot supplies context and supports different conclusions from a payment receipt.
Prepare for the review
Documents to gather for an investment reviewQuestions about scope and fees
Is there a charge for the initial assessment?
An initial assessment may be free or subject to conditions disclosed in advance. Work begins after the client knows and accepts the applicable terms.
How are fees agreed?
Fees and scope are determined individually after the preliminary review. You receive a proposal to review and accept in advance.